Our Services
Specialist teams delivering high quality support and care
We work closely with landlords to ensure that our residents receive the highest standards of care and support within housing accommodation. Our staff teams have significant expertise in supporting people with complex needs and include dedicated positive behaviour support (PBS) specialists and an Assessment and Transition Director for Complex Autism.
The Reach Standards are also embedded across our supported living services. Our aim is to empower individuals to make their own choices about how they live their lives, but to be supported to do that when that may become difficult. Our staff take the time to really get to know each person and to understand their needs, interests and goals. They provide the care and support which sees residents improve their wellbeing and independence and achieve their potential.
Baobab Care’s supported living services across the UK are regulated by the Care Quality Commission (CQC), Care Inspectorate (CI) and Care and Social Services Inspectorate Wales (CSSIW). They are also overseen by our own internal quality teams, ensuring a robust and responsive approach that means that we support people in the best possible way.
Providing person-centred support
At Baobab Care, our residents are at the heart of everything that we do. We work in partnership with each person, agreeing together how we will support them to be as independent as possible, both in their own home and their local community. We also listen to the views of their families and the professionals who may be supporting them.
Each individual receives emotional and physical support from a specialist staff team who are trained to meet their specific needs. We carefully match our team members to each person so that we can nurture trusting and positive relationships. With individually tailored support from people they feel comfortable and secure with, tenants quickly grow in confidence.
Support is available from a few hours a week to 24 hours a day, 7 days a week, including 1:1 support. We provide help across a range of areas to enable individuals to lead more enriching and fulfilling lives.
Personal care
Taking medication
Domestic tasks such as cooking, cleaning and shopping
24-hour on-call support service for the support team
Managing finances and budgeting
Helping with claiming and managing benefits
Supporting healthy lifestyles
Community inclusion
Accessing leisure and social activities
Maintaining links with family and friends, and establishing new relationships
Supporting with finding day time activities and employment/voluntary work
We’re Here Whenever You Need Us
Phone
01218 247 834
Open Hours
Mon – Fri: 09AM – 05PM
Address
200 Alcester Street, Birmingham, B12 0NQ